Commerce Ministry to frame guidelines for e-commerce
Updated: Jul 26, 2014 03:44:48pm
The department of consumer affairs has been receiving a large number of complaints from consumers making online purchases, Commerce and Industry Minister Nirmala Sitharaman informed Parliament.
She mentioned that the department is regularly receiving complaints such as non-delivery, delayed delivery, defective products etc.
“The Ministry of Consumer Affairs is proposing to frame guidelines for protection of consumers’ interest in online shopping,” Sitharaman said. (KNN/SD)