Leverage IT to improve quality & extent of taxpayer services, says DRISHTI committee report
Updated: Oct 21, 2014 04:27:54pm
New Delhi, Oct 21 (KNN) The high powered committee constituted by the government on DRISHTI (Driving Information System for Holistic Tax Initiatives) has submitted a report to the Finance Minister with recommendations aimed at leveraging IT for improving the quality and extent of taxpayer services, encouraging voluntary tax compliance and detecting tax evasion.
The Report on DRISHTI was submitted to Finance Minister Arun Jaitley today.
“The Report, after examining the existing business processes and the current status of IT Systems in CBEC, has highlighted the areas for improvement. The recommendations of the Committee aim at leveraging IT for improving the quality and extent of taxpayer services, encouraging voluntary tax compliance and detecting tax evasion,” an official release said.
The strategic recommendations of the committee include - creation of National Taxpayer Services Directorate, National Assessment Centre for Customs and National Processing Centre for Central Excise and Service Tax Returns, National Targeting Centre and Directorate of International Customs.
The committee has also recommended the setting up of specialised function-based units for Data Analytics and Business Intelligence, Tax Dispute Resolution and Litigation, BPR, etc; and leveraging Service Oriented Architecture for IT Applications.
In addition, it has called for merging different Customs IT Applications into a Single System; enabling Mobility solutions in Business Workflows; Introduction of Entity-based Risk Management System; and Introduction of IT Centric HR Policy.
The Committee also examined the suitable options for an appropriate IT Governance Model for CBEC. The recommendations have been classified as short (upto 2 years), medium (2 to 4 years) and long term (4 to 6 years). Besides, it has suggested steps for overseeing the implementation of the recommendations.
The Committee’s report was finalised after extensive discussions with departmental officers, technical experts, taxpayers and other stake holders to understand the present business practices, IT initiatives and stakeholders’ expectations.
Constituted in February 2014, the Committee headed by Chairman, Manipal Global Education, TV Mohandas Pai consisted of eminent persons from the private sector having in depth domain knowledge as well as senior officers from the Department of Revenue. (KNN/ES)
The Report on DRISHTI was submitted to Finance Minister Arun Jaitley today.
“The Report, after examining the existing business processes and the current status of IT Systems in CBEC, has highlighted the areas for improvement. The recommendations of the Committee aim at leveraging IT for improving the quality and extent of taxpayer services, encouraging voluntary tax compliance and detecting tax evasion,” an official release said.
The strategic recommendations of the committee include - creation of National Taxpayer Services Directorate, National Assessment Centre for Customs and National Processing Centre for Central Excise and Service Tax Returns, National Targeting Centre and Directorate of International Customs.
The committee has also recommended the setting up of specialised function-based units for Data Analytics and Business Intelligence, Tax Dispute Resolution and Litigation, BPR, etc; and leveraging Service Oriented Architecture for IT Applications.
In addition, it has called for merging different Customs IT Applications into a Single System; enabling Mobility solutions in Business Workflows; Introduction of Entity-based Risk Management System; and Introduction of IT Centric HR Policy.
The Committee also examined the suitable options for an appropriate IT Governance Model for CBEC. The recommendations have been classified as short (upto 2 years), medium (2 to 4 years) and long term (4 to 6 years). Besides, it has suggested steps for overseeing the implementation of the recommendations.
The Committee’s report was finalised after extensive discussions with departmental officers, technical experts, taxpayers and other stake holders to understand the present business practices, IT initiatives and stakeholders’ expectations.
Constituted in February 2014, the Committee headed by Chairman, Manipal Global Education, TV Mohandas Pai consisted of eminent persons from the private sector having in depth domain knowledge as well as senior officers from the Department of Revenue. (KNN/ES)
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