IDFC First launches Digital Banking Units in Kendujhar and Dimapur

Mumbai, Oct 19 (KNN) With the aim to promote government’s objective of financial inclusion, the IDFC FIRST Bank on Tuesday launched the Digital Banking Units (DBUs) at Kendujhar in Odisha and Dimapur in Nagaland.

The DBUs will provide a comprehensive range of digital products and services on the liability as well as the asset side, including opening of savings accounts, fund transfers, end-to-end digital processing of loans, internet banking, digital grievance redressal, ATMs, and services related to government-sponsored schemes.

The DBUs at Kendujhar and Dimapur align with IDFC FIRST Bank’s technology-first approach and efforts to deliver high-quality, personalised digital experiences to customers.

The launch of the DBU at Kendujhar was attended by Mohan Charan Majhi, MLA, Kendujhar, while the launch of the Dimapur unit was graced by Temjen Imna along Longkumer, Minister of Higher Education and Tribal Affairs, Government of Nagaland.

Sumit Madan, Head of Retail Liabilities and Branch Banking, IDFC FIRST Bank, said, “We are delighted to announce the opening of Digital Banking Units at Dimapur and Kendujhar. This will enable self-service for the digitally savvy and provide assisted mode to customers who are new to online banking, thus furthering financial inclusion in the branch catchment areas. The government’s initiative to set up DBUs will go a long way in helping more citizens get connected to the country’s digital ecosystem.”

Both the outlets will provide cost-effective and paperless banking in a secure environment. The outlets offer a connected environment for digital banking, interactive digital walls, Digital Kiosks and cash recyclers.  (KNN Bureau)