MSME Ministry revises guidelines for RGUMY
Updated: Aug 20, 2015 04:25:55pm
New Delhi, Aug 20 (KNN) Ministry of Micro, Small and Medium Enterprises (MSME) has revised the guidelines of the Rajiv Gandhi Udyami Mitra Yojana (RGUMY) scheme for its continuation in 12th Five year plan.
“Since an alternate scheme to provide mentoring services to existing and new entrepreneurs had been under consideration of this Ministry assistance under the handholding component (Udyami Mitra) of the erstwhile RGUMY Scheme has been discontinued w.e.f. 31.03.2015,” the Ministry said in a notification.
The objective of RGUMY is to provide information, support, guidance and assistance to first generation entrepreneurs as well as other existing entrepreneurs through an Udyami Helpline' (a Call Centre for MSMEs on toll-free number 1800-180-6763), to guide them regarding various promotional schemes of the Government, procedural formalities required for setting up and running of the enterprise.
According to the revised guidelines of the scheme, “Implementation of the Scheme would be considered/ reviewed by the Screening cum Monitoring Committee (SMC) headed by Joint Secretary (SME Division) periodically. The other members of the Committee would be Director (SME) — as Member Secretary; Joint Development Commissioner in the office of DC(MSME) handling MSME policy; Dy. Secretary (EDI); and Under Secretary (IF Wing).”
The SMC would regularly review the progress of the scheme and when ever considered necessary for the smooth functioning of the scheme, issue suitable executive instructions, with the approval of Secretary (MSME).
Call Centre Agents attending to the Calls would be required to undergo Refresher Training from time to time, as necessary and such expenditure shall be borne by the Ministry.
Besides the class-room training on-site, a web based content module would be developed and maintained to cover the frequently asked questions (FAQs), scheme-wise, to act as a Quick Reference Material (QRM) for the Call Center Agents.
The hourly rates for Training of Trainers (TOT) programmes under the Scheme of Assistance to Training Institutions (ATIs) shall be applicable for all trainings and refresher trainings under RGUMY.
In order to provide information about the various promotional and developmental schemes of the Government/other agencies and helping the MSMEs in accessing bank credit and resolving their credit related problems, an Udyami Helpline has been set up under the Scheme.
“Udyami Helpline provides the much needed information and guidance & about various aspects of entrepreneurship/ information on MSME schemes /procedures/Credit related issues to potential as well as existing Entrepreneurs,” the notification said.
The process of Helpline for National Portal for Online Registration of MSMEs may also be brought under the ambit of Udyami Helpline, it added.
Further, a Consultant Organization, having relevant experience in providing Call Center Services and such other IT enabled services (ITES), would be awarded the work to run the operations of Udyami Helpline, on turn-key basis.
The progress of the scheme will be reviewed and monitored on a regular basis by the Ministry. The consolidated information and progress report compiled by the Udyami Mitra Cell will be placed before the Screening cum Monitoring Committee in the Ministry for review and analysis.
The scheme would be evaluated by an independent agency to assess its success/impact and to ascertain constraints/shortcomings, if any, at the end of XlIth Plan, said the Ministry.
RGUMY was thus launched during 11th plan period to provide handholding support to first generation entrepreneurs. A component of "Udyami Helpline" was subsequently added to the Scheme in 2010 to also provide information support and guidance through a toll free number. (KNN Bureau)
“Since an alternate scheme to provide mentoring services to existing and new entrepreneurs had been under consideration of this Ministry assistance under the handholding component (Udyami Mitra) of the erstwhile RGUMY Scheme has been discontinued w.e.f. 31.03.2015,” the Ministry said in a notification.
The objective of RGUMY is to provide information, support, guidance and assistance to first generation entrepreneurs as well as other existing entrepreneurs through an Udyami Helpline' (a Call Centre for MSMEs on toll-free number 1800-180-6763), to guide them regarding various promotional schemes of the Government, procedural formalities required for setting up and running of the enterprise.
According to the revised guidelines of the scheme, “Implementation of the Scheme would be considered/ reviewed by the Screening cum Monitoring Committee (SMC) headed by Joint Secretary (SME Division) periodically. The other members of the Committee would be Director (SME) — as Member Secretary; Joint Development Commissioner in the office of DC(MSME) handling MSME policy; Dy. Secretary (EDI); and Under Secretary (IF Wing).”
The SMC would regularly review the progress of the scheme and when ever considered necessary for the smooth functioning of the scheme, issue suitable executive instructions, with the approval of Secretary (MSME).
Call Centre Agents attending to the Calls would be required to undergo Refresher Training from time to time, as necessary and such expenditure shall be borne by the Ministry.
Besides the class-room training on-site, a web based content module would be developed and maintained to cover the frequently asked questions (FAQs), scheme-wise, to act as a Quick Reference Material (QRM) for the Call Center Agents.
The hourly rates for Training of Trainers (TOT) programmes under the Scheme of Assistance to Training Institutions (ATIs) shall be applicable for all trainings and refresher trainings under RGUMY.
In order to provide information about the various promotional and developmental schemes of the Government/other agencies and helping the MSMEs in accessing bank credit and resolving their credit related problems, an Udyami Helpline has been set up under the Scheme.
“Udyami Helpline provides the much needed information and guidance & about various aspects of entrepreneurship/ information on MSME schemes /procedures/Credit related issues to potential as well as existing Entrepreneurs,” the notification said.
The process of Helpline for National Portal for Online Registration of MSMEs may also be brought under the ambit of Udyami Helpline, it added.
Further, a Consultant Organization, having relevant experience in providing Call Center Services and such other IT enabled services (ITES), would be awarded the work to run the operations of Udyami Helpline, on turn-key basis.
The progress of the scheme will be reviewed and monitored on a regular basis by the Ministry. The consolidated information and progress report compiled by the Udyami Mitra Cell will be placed before the Screening cum Monitoring Committee in the Ministry for review and analysis.
The scheme would be evaluated by an independent agency to assess its success/impact and to ascertain constraints/shortcomings, if any, at the end of XlIth Plan, said the Ministry.
RGUMY was thus launched during 11th plan period to provide handholding support to first generation entrepreneurs. A component of "Udyami Helpline" was subsequently added to the Scheme in 2010 to also provide information support and guidance through a toll free number. (KNN Bureau)
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