CHAMPIONS portal resolves 50,000 MSME complaints in 5 weeks

New Delhi, Jun 17 (KNN) The national portal for Micro, Small and Medium Enterprises (MSMEs)—Creation and Harmonious Application of Modern Processes for Increasing the Output and National Strength (CHAMPIONS) has resolved nearly 50,000 complaints within five weeks of its launch, according to MSME Minister Nitin Gadkari.

In a video conference with the members of the Indian Business & Professional Council (IBPC) – Dubai-based representative organization of Indian companies and professionals – Gadkari, stressing on the ease of doing business, said, ''the government is getting a good response (from Champions portal). At least 50,000 grievances we have resolved.”

The portal, launched on May 9 and officially inaugurated by Prime Minister Narendra Modi on June 1, is getting a good response, said Gadkari.

The portal routes complaints by MSMEs grievance-wise to concerned branch, bureau, office heads under the MSME ministry to attend them within three days.

The portal also aims at helping MSMEs capture new opportunities, including manufacturing medical equipment and accessories, and identifying and encouraging the sparks: i.e. the potential MSMEs who are able to withstand the current situation and can become national and international champions.

Launching the trial version of the portal last month, MSME Secretary AK Sharma in a note said that the grievance should not remain inconclusive after seven days of filing.

''For unresolved complaints, the top leadership of the MSME Ministry will proactively take (them) up,” he added.