Comprehensive amendments in existing law to protect interests of consumers: Paswan
Updated: Jun 11, 2015 04:53:12pm
New Delhi, June 11 (KNN) A “Central Consumer Protection Authority” has been proposed to investigate unfair trade practices and check misleading advertisements, initiate class action and order recall or replacement of defective products, said Union Consumer Affairs and Food & Public Distribution Minister, Ram Vilas Paswan.
Provision is being made for product liability to enable consumers to sue for damage caused by defective products/ deficient services.
A dedicated portal www.gama.gov, to enable consumers to register their grievances against misleading advertisements (GAMA), has already been launched, he mentioned.
Six key sectors - food and agriculture, heath, education, real estate, transport and financial services have included for this purpose.
The complaints lodged on the portal are taken up with the relevant authorities or the sector regulators and the consumer is informed after the action is taken. In another initiative, to provide a host of consumer services under one roof, Grahak Suvidha Kendras are being set up in six locations including Patna.
He also said that amendments in existing Consumer Protection Act have been finalised to introduce new regime of consumer protection in the country.
He said, proposed amendments to be brought in Parliament in the monsoon session would make consumer redressal inexpensive and quick, will also provide recall of goods & services, if found unsafe or hazardous, and compensation to consumers.
Briefing media persons at Patna today about initiatives of the NDA government, Paswan, said that the Government would treat the adulteration in food products and deficiency in consumer services as corruption.
Referring to the recent case of a fast food product investigation, the Minister said the Government is exploring all possible options to check reoccurrence of such incidence and to ensure exemplary action to safeguard interests of consumers.
Paswan said, “Increase in prices of pulses,mainly because of demand and supply gap, has been taken by the Government seriously.
We are considering all possible measures to ensure availability of pulses at reasonable prices including its import.” he asserted.
Paswan said to ensure implementation of National Food Security Act (NFSA) more efficiently, the Centre has decided to bear 50 per cent expenditure of food grains handling and of dealers’ margin money. The Centre has finalized rules for payment of Food Security allowance to the beneficiaries of NFSA in the case food grains are not made available to them. (KNN Bureau)
Provision is being made for product liability to enable consumers to sue for damage caused by defective products/ deficient services.
A dedicated portal www.gama.gov, to enable consumers to register their grievances against misleading advertisements (GAMA), has already been launched, he mentioned.
Six key sectors - food and agriculture, heath, education, real estate, transport and financial services have included for this purpose.
The complaints lodged on the portal are taken up with the relevant authorities or the sector regulators and the consumer is informed after the action is taken. In another initiative, to provide a host of consumer services under one roof, Grahak Suvidha Kendras are being set up in six locations including Patna.
He also said that amendments in existing Consumer Protection Act have been finalised to introduce new regime of consumer protection in the country.
He said, proposed amendments to be brought in Parliament in the monsoon session would make consumer redressal inexpensive and quick, will also provide recall of goods & services, if found unsafe or hazardous, and compensation to consumers.
Briefing media persons at Patna today about initiatives of the NDA government, Paswan, said that the Government would treat the adulteration in food products and deficiency in consumer services as corruption.
Referring to the recent case of a fast food product investigation, the Minister said the Government is exploring all possible options to check reoccurrence of such incidence and to ensure exemplary action to safeguard interests of consumers.
Paswan said, “Increase in prices of pulses,mainly because of demand and supply gap, has been taken by the Government seriously.
We are considering all possible measures to ensure availability of pulses at reasonable prices including its import.” he asserted.
Paswan said to ensure implementation of National Food Security Act (NFSA) more efficiently, the Centre has decided to bear 50 per cent expenditure of food grains handling and of dealers’ margin money. The Centre has finalized rules for payment of Food Security allowance to the beneficiaries of NFSA in the case food grains are not made available to them. (KNN Bureau)
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