Delhi Mobile Court to address grievances concerning electricity connection
Updated: Jul 18, 2013 03:01:03pm
New Delhi, Jul 18 (KNN) With the objective of effectively addressing consumer grievances with regard to their electricity connection, the Consumer Grievance Redressal Forum (CGRF) of Tata Power Delhi Distribution Limited (TPDDL) has decided to hold a Mobile Court for consumers in the district of Pitampura here.
“Any aggrieved consumer representative may take up his complaint or grievance before the Mobile Court on 24.07.2013 located at TPDDL District Office Building….,” an official notification said.
However, the notice clarified that cases of misuse or theft of elecricity will not be taken up at such a hearing.
Significantly, all grievances will be entertained on a first come first served basis even as a TPDDL official will be present to assist in the proceedings.
The Mobile Court is in keeping with the Delhi Electricity Regulatory Commission (Guidelines for establishment of forum for redressal of grievances of consumers and Ombudsman) Regulations 2003.
Tatapower-ddl is a joint venture between Tata Power Company and the Government of NCT of Delhi with the majority stake being held by Tata Power. It distributes electricity in north and North West parts of Delhi and serves a populace of 50 lakh.
The company started operations on July 1, 2002 post the unbundling of erstwhile Delhi Vidyut Board. With a registered consumer base of around 12 lakh and a peak load of around 1350 MW, the company's operations span across an area of 510 sq kms. (ES/KNN)
“Any aggrieved consumer representative may take up his complaint or grievance before the Mobile Court on 24.07.2013 located at TPDDL District Office Building….,” an official notification said.
However, the notice clarified that cases of misuse or theft of elecricity will not be taken up at such a hearing.
Significantly, all grievances will be entertained on a first come first served basis even as a TPDDL official will be present to assist in the proceedings.
The Mobile Court is in keeping with the Delhi Electricity Regulatory Commission (Guidelines for establishment of forum for redressal of grievances of consumers and Ombudsman) Regulations 2003.
Tatapower-ddl is a joint venture between Tata Power Company and the Government of NCT of Delhi with the majority stake being held by Tata Power. It distributes electricity in north and North West parts of Delhi and serves a populace of 50 lakh.
The company started operations on July 1, 2002 post the unbundling of erstwhile Delhi Vidyut Board. With a registered consumer base of around 12 lakh and a peak load of around 1350 MW, the company's operations span across an area of 510 sq kms. (ES/KNN)
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