Bengaluru, Aug 12 (KNN) Walmart-owned Flipkart has partnered with the Logistics Sector Skill Council (LSC) of the National Skill Development Corporation's (NSDC) to train 20,000 of its delivery executives across the country.

Under this partnership, the trained supply chain workforce will be certified in all aspects of product delivery and customer experience.

As part of the training program, Flipkart in partnership with LSC is conducting eight-hour training modules for its delivery executives. This includes preparing for delivery, understanding local transportation laws and regulations and getting knowledge of end-to-end supply chain.

Apart from these, it also includes imparting the necessary soft skills to interact with customers better through behavior-focused sessions, including role-plays.

These finer aspects play a stellar role in increasing efficiency at the hub level and are one of the key components of improving customer experience, said the company.

Upon successful completion of the training, the delivery executives are awarded with ‘Recognition of Prior Learning’ (RPL) certification as per National Skill Qualification Framework (NSFQ).

Issued by the Union Ministry of Skill Development and Entrepreneurship, this co-branded certificate is recognized across 7 countries including Germany, Denmark, Australia and Saudi Arabia, besides India.