Govt asks telecom service providers to Improve quality of service
Updated: Aug 19, 2015 12:07:24pm
New Delhi, Aug 19 (KNN) Government asked the telecom service providers to improve quality of services regarding poor quality of telecom services in the country.
Various issues related to call drops were discussed in a meeting held under the chairmanship of Secretary, Department of Telecom with CEOs of telecom service providers here on Tuesday.
It was stressed that the operators need to augment the infrastructure by way of additional towers and base stations in order to address the issue of call drops and quality of service.
Service providers claimed that they have made an investment of Rs1,34,000 crores out of which Rs 24,000 crores was for capital equipment with a CAPEX to revenue ratio of 73 per cent against global coverage of 12-18per cent.
They pointed out that there is a technological shift in the usage spectrum whereby now more data is being used as compared to the voice and there is a shift from 2G to 3G/LTE services. They also mentioned that call drop is a worldwide phenomenon whenever such transformation takes place.
Service providers requested to declare the telecom services and the infrastructure as essential services expedite spectrum harmonisation, adopt uniform rules for towers and Row across the country, permit installation of sites on government land/ building and cantonment areas apart from additional spectrum being made available for mobile services.
DoT mentioned that Rs 1,10,000 crores was towards the spectrum acquired through auction and can’t be counted towards investment for reinforcement of infrastructure by way of installing towers and base stations. If this expenditure on spectrum is taken out, it is only about 13 per cent.
It was informed that operators are already aware of the fact that the telecom minister has addressed chief ministers and minister of urban development to allow installation of towers on government lands and buildings.
Subsequently, consequent to the meeting of Secretary (T) with Secretary, Urban Development, it has been decided in principle to allow installation of mobile towers in government building subject to technical feasibility and the operators should provide in-building solution for better coverage. (KNN Bureau)
Various issues related to call drops were discussed in a meeting held under the chairmanship of Secretary, Department of Telecom with CEOs of telecom service providers here on Tuesday.
It was stressed that the operators need to augment the infrastructure by way of additional towers and base stations in order to address the issue of call drops and quality of service.
Service providers claimed that they have made an investment of Rs1,34,000 crores out of which Rs 24,000 crores was for capital equipment with a CAPEX to revenue ratio of 73 per cent against global coverage of 12-18per cent.
They pointed out that there is a technological shift in the usage spectrum whereby now more data is being used as compared to the voice and there is a shift from 2G to 3G/LTE services. They also mentioned that call drop is a worldwide phenomenon whenever such transformation takes place.
Service providers requested to declare the telecom services and the infrastructure as essential services expedite spectrum harmonisation, adopt uniform rules for towers and Row across the country, permit installation of sites on government land/ building and cantonment areas apart from additional spectrum being made available for mobile services.
DoT mentioned that Rs 1,10,000 crores was towards the spectrum acquired through auction and can’t be counted towards investment for reinforcement of infrastructure by way of installing towers and base stations. If this expenditure on spectrum is taken out, it is only about 13 per cent.
It was informed that operators are already aware of the fact that the telecom minister has addressed chief ministers and minister of urban development to allow installation of towers on government lands and buildings.
Subsequently, consequent to the meeting of Secretary (T) with Secretary, Urban Development, it has been decided in principle to allow installation of mobile towers in government building subject to technical feasibility and the operators should provide in-building solution for better coverage. (KNN Bureau)
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