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Need to upscale standards of SMEs: Quality Council of India Chief

Updated: Sep 23, 2015 04:39:32pm
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New Delhi, Sept 23 (KNN) There was a need to improve the existing standards of one million SMEs, said chief of Quality Council of India (QCI) adding that to achieve this, industry associations, IIMs, IITs and other stakeholders need to take up a cluster of SMEs and help them to achieve quality in their processes.

V K Saraswat, Member, NITI Aayog and Adil Zainulbhai, Chairman, Quality Council of India, today felicitated the winners of FICCI Quality Systems Excellence Awards for Manufacturing at a FICCI conference on ‘Sustainable Manufacturing Growth through Quality Systems’.

In his Inaugural Address, Saraswat said that there was a need to change the perception about the quality of Indian products, which was not seen at par with global standards. This required a change in the mindset of the people and they needed to shift from manual processes to automated systems and embrace new technology to become competitive on the global stage.

Referring to Prime Minister Narendra Modi’s clarion call for ‘Zero Defect, Zero Effect’ (ZED), he said that ZED advocates improvement of processes and leaves no room for error. The most important aspect of ZED was that the processes must be executed in the right way at the first instance.

Saraswat added that for sustainable and inclusive growth it was imperative to match the global products and service standards.

Saraswat said that it was important to reduce waste in processes such as under-utilization of human resource and inefficient use of machines in order to lower the cost and improve product quality. He added that robust processes needed to be developed for the entire lifecycle of a product for effective and sustainable outcomes.

In his keynote address Zainulbhai said that to improve process standards and quality of products in the manufacturing and others sectors, the focus should be on upscaling standards of small and medium enterprises, which did not have the requisite resources to improve their systems.

He added that there was a need to improve the existing standards of one million SMEs. To achieve this, industry associations, IIMs, IITs and other stakeholders need to take up a cluster of SMEs and help them to achieve quality in their processes.

Zainulbhai said that there was a need for strong institutions that could formulate, measure and certify standards. A robust accreditation program was needed for producing quality products. Speaking about improving the quality of government services, he said that there was a need to put in place a system that allowed improvement in the delivery of quality government services.

In his special address Vishvajit Sahay, Joint Secretary, Department of Heavy Industries, said that India’s aims to grow as an export-led economy. Hence it had become imperative to enhance quality of capital goods sector products by adopting technology-driven processes. The government in November last year introduced a policy in this regard and was looking forward to active participation from industry players to help bridge the technology gap in capital goods.

Sahay said that the government would announce soon the setting up of a park and a Centre of Excellence for machine tools to bring new age technology to the sector.

In his theme address, M M Singh, Chairman, FICCI Manufacturing Committee and Executive Advisor, Maruti Suzuki India Limited, said that a conducive policy framework, already identified by the present government as a ‘high priority’ area and complemented by its “Zero Effect Zero Defect” mission, was one of the most important enablers for the improvement of quality and its systems in Indian manufacturing industry.

“By this mission, we want to make India as the next global manufacturing hub to improve India’s Brand about the quality,” he pointed out. (KNN Bureau)

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