New railways refund rule applies from November 12
Updated: Nov 07, 2015 12:26:35pm
New Delhi, Nov 7 (KNN) In a major move to help the genuine passengers and to plug the scope of misuse of ticketing activity by unscrupulous elements, the Ministry of Railways has further amended its refund rules. The revised refund rules will be effective from 12 November.
“The objective of the new changes in the refund rule are to plug the scope of misuse; facilitate passengers with mobile ticketing and proposed paperless ticketing and discourage agents on black marketing of tickets,” said the Ministry of Railways in a statement.
Under the revised Rules one additional facility has been made available for the passengers.
“Now, beyond the working hours of PRS or no current counters are available at stations or no PRS counter is available at stations, Railways has decided to enable certain UTS counter as UTS cum PRS counter and allow refund of PRS counter ticket across UTS cum PRS counter,” said the ministry.
Under the new revised rules, the railways increased minimum cancellation charge per passenger on confirmed (reserved) tickets 48 hours before the scheduled departure of the train.
The new charges for the first AC or executive class has been increased from Rs 120 to Rs 240, for second AC or first class from Rs 100 to Rs 200 and for the third AC from Rs 90 to Rs.180. (KNN Bureau)
“The objective of the new changes in the refund rule are to plug the scope of misuse; facilitate passengers with mobile ticketing and proposed paperless ticketing and discourage agents on black marketing of tickets,” said the Ministry of Railways in a statement.
Under the revised Rules one additional facility has been made available for the passengers.
“Now, beyond the working hours of PRS or no current counters are available at stations or no PRS counter is available at stations, Railways has decided to enable certain UTS counter as UTS cum PRS counter and allow refund of PRS counter ticket across UTS cum PRS counter,” said the ministry.
Under the new revised rules, the railways increased minimum cancellation charge per passenger on confirmed (reserved) tickets 48 hours before the scheduled departure of the train.
The new charges for the first AC or executive class has been increased from Rs 120 to Rs 240, for second AC or first class from Rs 100 to Rs 200 and for the third AC from Rs 90 to Rs.180. (KNN Bureau)
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