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27/02/2020 03:14pm

New toll-free number has been launched, says GSTN

image New toll-free number has been launched, says GSTN

New Delhi, Feb 27 (KNN) The Goods and Services Tax Network (GSTN) on February 26 said that it has launched a new toll-free number for the GST helpdesk.

The toll-free number will be operational 365 days for answering queries related to the indirect tax.

Reportedly, in the statement, the GSTN said it has revamped GST helpdesk by introducing new features to improve taxpayers experience by making the system more robust and transparent.

With the introduction of the toll-free number, this existing contact number for the GST helpdesk (0120-24888999) has been discontinued, GSTN added.

The new GST help desk toll-free calling number is ‘1800 103 4786’. The caller may call on this number 365 days in a year from 9 AM to 9 PM.

Till now, taxpayers had a facility to interact with the GST helpdesk agents in Hindi & English.

Now 10 languages are introduced on the helpdesk. Those languages are – Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Odia, Malayalam, Punjabi and Assamese.

Further, an improved version of Grievance redressal portal too has been launched.

The GST helpdesk receives an average of 8,000 to 10,000 calls every day. (KNN/SS)

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