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TRAI to float second information paper in 15 days to bring quality services

Updated: Sep 11, 2015 02:16:50pm
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New Delhi, Sept 11 (KNN) Amid rising concerns of call drops, the Telecom Regulatory Authority of India (TRAI) is circulating second information paper within two week time which is going to bring out the quality of service of calls specifically in the area of Delhi and Mumbai. Thereafter such surveys shall be extended to other cities, said its Chairman, RS Sharma.

He was addressing the 11th national summit on e-Governance and Digital India organised by ASSOCHAM here on Thursday.

He said that after 15 days, the telecom regulator will check whether they are able to improve the situation or not on issue of call drops.

The regulator has asked stakeholders to send in suggestions by September 21 while counter-arguments need to be submitted by September 28. TRAI we will submit their final recommendations till 10 to 15 of October.

Sharma also said that TRAI has already floated a consultation paper which essentially talks about compensating the consumers.

The TRAI was working with telecom service operators on checking on the reasons for call drops. In Mumbai and Delhi surveys would be carried and necessary corrections would be applied and it would be monitored over 15 days to pinpoint the responsibility, he said.

The TRAI chairman also announced that the opposition to setting up telecom towers in residential areas was based on apprehensions that were baseless. He said the TRAI, telecom operators and government together should promote an awareness campaign on this as without telecom towers service quality would not improve.

On the occasion, Finance Minister of Haryana, Abhimanyu said a new IT policy will be framed and out in place by January 2016.

He expressed that he wanted software technology parks where more startups could come up.

“We are working on creating potential opportunities for entrepreneurs at every inch of land in the state,” he said.

He also sought IT and telecom industry to come up with new PPP models and variety of applications for such entrepreneurship to flourish. (KNN Bureau)

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