New Delhi, Jan 14 (KNN) Government e-Marketplace (GeM) recently launched a special initiative "Sahyog" to facilitate speedier procurement on the platform during last quarter of the financial year.

As a part of this initiative, fast-track assistance will be provided by GeM to buyers and sellers around certain critical queries and concerns.

The assistance will be provided to buyers pertaining to issues like placement of orders (Direct Procurement/L1 Purchase/Bid/RA), publishing bid/RA including creating bunch, additions/modifications of additional terms & conditions/corrigendum for publishing bid/RA, making a payment online (including Integration) and extending validity of bid/RA beyond 90 days in case of exceptions.

While, for speedier resolution of concerns of sellers related to listing brand/product/service for bid/RA participation, accepting an order (Direct Procurement/L1 Purchase), participating in bid/RA, generating an invoice and transaction charges payment will be addressed through this mechanism.

Fast-Track assistance is available only for critical queries/concerns defined above.

For all other issues, regular mechanism of assistance should be used. GeM reserves the right to determine which particular issue qualifies for Fast-Track assistance, said notification.

For more queries: https://gem.gov.in/news/view_news/279