Uttar Pradesh MSMEs hail state’s Integrated Grievance Redressal System for citizens

Lucknow, Dec 26 (KNN) In line with the Central Government’s initiative, UP Government launched the Integrated Grievance Redressal System (IGRS) for addressing the grievances of citizens in Uttar Pradesh.

IGRS is an integrated system for grievance redressal in Uttar Pradesh to achieve the goal of good governance using latest technology involving all stakeholders.

Through this, a citizen can freely and conveniently file a grievance, track the grievance lodged on all important platform and receive response to his satisfaction both in terms of quality and time.

Along with lodging of complaints, citizen can also interact with Government/Departments/Offices in an easy and transparent manner. Complaints from all sources will be available on a single platform to all departments which will improve access, redressal & monitoring.

Talking about this, UP based MSME entrepreneur Naveen Jain, Managing Director, Dayachand Engineering, said, “After the Central Government, UP government also launched its portal where people can registered their grievances with the different departments of the state government. Any citizen of UP can address their grievance through the portal.” (KNN Bureau)