New Delhi, May 7 (KNN) The Indian Banks’ Association (IBA) has decided to rope in a consultant for "Measuring implementation of PSB Reforms Agenda - 'Enhanced Access and Service Excellence' (EASE)". One of the tasks to be performed by EASE would include focus on MSMEs and better credit availability.

IBA wants to measure the implementation of 'reforms agenda' by public sector banks on six specified parameters, which include customer responsiveness, credit off-take and digitalisation.

The Public Sector Banks account for 70 percent of the Indian banking system and play a critical role in the nation's banking and economic growth landscape, the IBA said.

Keeping this in view, IBA has inviting bids from consultants having a minimum turnover of Rs 100 crore in the past two years in India.

"The massive recapitalisation of PSBs was approved by the government and it is important to ensure holistic and wide ranging reforms take place alongside to utilise this capital effectively," it said.

The government in October last year had unveiled a Rs 2.11 lakh crore two-year road map for strengthening NPA-hit government owned banks, which includes re-capitalisation bonds, budgetary support, and equity dilution.

EASE would work towards ensuring clean lending, better customer service, enhanced credit availability, focus on MSMEs and better governance.

The banks, IBA said, would be monitored and measured on performance in the reforms agenda, which spans across six themes -- customer responsiveness, responsible banking, credit off-take, PSBs as UdyamiMitra, financial inclusion and digitalisation, and ensuring outcomes with regard to HR practices.