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Small units often look at outsourcing being beyond their means, says industry body

Updated: Jul 30, 2014 01:55:27pm
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Bangalore, Jul 30 (KNN) The dynamics of global business are changing, and outsourcing is no different, said chairman of an industry body adding that small enterprises often look at outsourcing as being too expensive and beyond their means, however in reality it’s just the opposite.

Speaking at a two day event ‘Smart Outsource Expo and Summit 2014, Enhancing Business Excellence through partnerships’ here yesterday organised by the Confederation of Indian Industry (CII), CII Karnataka Chairman Sandeep K Maini said that in the exponential growth of the global outsourcing industry, India has made a mark of its own globally. 

“The dynamics of global business are changing, and outsourcing is no different. As markets worldwide are becoming knowledge-intensive, India has evolved to become the most preferred destination for knowledge services,” said Maini.  

India has developed knowledge process outsourcing as the biggest revenue generator and thus strengthened its position in the knowledge service industry, he said.

Maini also said that the small enterprises often look at outsourcing as being too expensive and beyond their means; however in reality it’s just the opposite.

“India has a great many young companies that have an affinity towards building great global brands for which people are the key stakeholders and it is important to engage them better,” he added.

While addressing the summit, Commissioner for Industrial Development and Director of Industries and Commerce, Government of Karnataka, M Maheshwar Rao said, the advantages in India for outsourcing can best be illustrated as four pillars like skill, efficiency, growing flexibility and service.  

Rao said that in the near future the outsourcing trend will drift towards domestic companies looking inward and start outsourcing their high-end knowledge as well. “The future of outsourcing is not just restricted to IT and ITES. It will include sectors like IPR, business research, analytics, legal research, clinical research, publishing, market research etc. Specialised outsourcing services will allow organisations to focus on their core businesses so that they can increase revenue and improve bottom line,” he said.

“The expected implementation of the State Industrial Policy (2014-19) and Infrastructure Policy will reflect positively on industrial development of the state and the state industry will see robust growth in the next 2 to 3 years,” he said. (KNN/SD)

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