Karnataka launches mobile governance project
Updated: Dec 09, 2014 12:36:38pm
Bengaluru, Dec 9 (KNN) President of India, Pranab Mukherjee has launched the first of its kind mobile governance project, ‘Karnataka Mobile One’ which is an integrated mobile-enabled services delivery system.
“It is commendable that Karnataka, which is a leading centre of IT, has cohesively merged technology, innovation and governance to create a novel process of citizen-government engagement,” the President said at the launch yesterday of what he considers a new era in governance, according to an official release.
The mobile governance project will make available services like bill payments, traffic alerts, traffic fine payments and other utility services through the mobile phone. It will also enable access to Sakala, the platform for time-bound delivery of services, as well as prompt redressal of grievances.
The President said happiness of citizens is the foremost objective of a welfare state. It is the fulcrum on which rests it’s other goals. Driving its fulfilment calls for good governance that has such sacrosanct elements as adherence to rule of law, participatory decision-making, equity, inclusiveness, responsiveness, transparency and accountability.
The key parameter of success of public programmes is the meeting of the expectations of people. In the context of good governance, it implies the availability of effective delivery mechanisms.
Responsiveness in catering to the needs of the citizens is a challenge the public administration of our country has to deal with, Mukherjee added.
He said the efficacy of public institutions depends on the delivery mechanism and the institutional framework of rules, regulations and procedures, which has to evolve continuously to respond to changing times. There is pressing need, on the one hand, to improve organizational capabilities to cater to the increasing demand for services and improvement in the quality of service delivery, and on the other, to improve transparency and accountability. This underscores the need for innovative solutions based on technology.
The ‘Digital India’ programme launched in August this year, according to him envisages the creation of a digitally-empowered society and knowledge economy by bridging the divide between digital ‘haves’ and ‘have-nots’. One of the components of this programme is the availability of government services in real time from mobile platforms. It is in this context that the ‘Karnataka Mobile One’ is an initiative of great foresight. (KNN/ES)
“It is commendable that Karnataka, which is a leading centre of IT, has cohesively merged technology, innovation and governance to create a novel process of citizen-government engagement,” the President said at the launch yesterday of what he considers a new era in governance, according to an official release.
The mobile governance project will make available services like bill payments, traffic alerts, traffic fine payments and other utility services through the mobile phone. It will also enable access to Sakala, the platform for time-bound delivery of services, as well as prompt redressal of grievances.
The President said happiness of citizens is the foremost objective of a welfare state. It is the fulcrum on which rests it’s other goals. Driving its fulfilment calls for good governance that has such sacrosanct elements as adherence to rule of law, participatory decision-making, equity, inclusiveness, responsiveness, transparency and accountability.
The key parameter of success of public programmes is the meeting of the expectations of people. In the context of good governance, it implies the availability of effective delivery mechanisms.
Responsiveness in catering to the needs of the citizens is a challenge the public administration of our country has to deal with, Mukherjee added.
He said the efficacy of public institutions depends on the delivery mechanism and the institutional framework of rules, regulations and procedures, which has to evolve continuously to respond to changing times. There is pressing need, on the one hand, to improve organizational capabilities to cater to the increasing demand for services and improvement in the quality of service delivery, and on the other, to improve transparency and accountability. This underscores the need for innovative solutions based on technology.
The ‘Digital India’ programme launched in August this year, according to him envisages the creation of a digitally-empowered society and knowledge economy by bridging the divide between digital ‘haves’ and ‘have-nots’. One of the components of this programme is the availability of government services in real time from mobile platforms. It is in this context that the ‘Karnataka Mobile One’ is an initiative of great foresight. (KNN/ES)
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